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What is manual entry costing you?

What is manual entry costing you?
Michael Paric
Michael Paric

This week Intuit basically confirmed the exact problem I keep finding in these audits.

They launched a new business credit card built directly into QuickBooks. Every purchase syncs automatically. No more manual expense entry, no more re-keying receipts into the books by hand.

Intuit's own leadership said the point of the card is giving business owners a single connected view of spending, cash flow, and credit, something most small businesses have never had before.

Think about what that admission actually means. One of the largest accounting software companies in the world just built a whole new product because manual entry between tools is still a widespread, expensive problem for small business owners. That's not a hypothetical. That's Intuit looking at their own customer base and deciding disconnected tools were costing people enough to justify solving it themselves.

For context on scale, Anthropic and OpenAI have both recently launched dedicated small business AI programs this year, citing roughly 34 million small businesses in the US alone still figuring out how to use these tools well.

The pattern holds no matter which company you look at. The tools aren't the bottleneck anymore. The gaps between them are.

A new card or a new AI feature can close one gap. It won't find the other five sitting in your workflow that nobody's mapped yet.

If a software company can justify building a whole product around eliminating manual entry, what's it costing you to keep doing yours by hand?